Why didn’t I find out about you much earlier ….? Because of COVID I did not spend this year in Tenerife and therefore called on you for the first time. A great success! Your incredibly fast response (you called me back) after my recorded message; immediate replies to my e-mails; accurate communication about how you proceed and what was expected of me; you not only send e-mails but also a text message to inform me. And, not to be underestimated, completing a dossier in Dutch is absolutely useful. The result: my dossier is completed in no time. And now I also know that you will contact me again halfway through this year… My administration “hassle” is clearly in the best hands with you. A heartfelt thank you for that! Nicole